Privacy Policy
Last updated: June 3, 2026
This Privacy Policy explains how Creators Reach LLC, a Wyoming limited liability company (“ScoutAcq,” “we,” “us,” or “our”), collects, uses, and shares personal information when you use scoutacq.com and the ScoutAcq application (the “Service”).
ScoutAcq is operated from the United States and is intended for users in the United States. By using the Service, you understand that your information will be processed in the United States.
1. Information We Collect
We collect the following categories of information:
- Account & identity information. When you register or sign in, our authentication provider (Supabase Auth) processes your email address and password credentials, or — if you use Google sign-in — basic Google profile information such as your name and email address.
- Acquisition criteria you provide. The investment mandate you enter during onboarding and editing, including budget range, financial thresholds (e.g., revenue and margin), preferred business types, niches, tech-stack preferences, growth preference, deal-breaker flags, and any free-text description.
- Activity & usage data. Listings you view, analyses and deep-research reports you run, saved searches and alerts you create (including whether you enable email notifications), your plan, and feature-usage counts.
- Billing information. If you purchase a paid plan, our payment processor (Stripe) collects and processes your payment details. We receive limited billing metadata (such as subscription status) but do not store full payment-card numbers.
- Product-analytics, session-replay & device data. Through PostHog we collect events such as sign-up, login, and upgrade actions, associated with your account identifier, along with standard technical data such as IP address, browser/device type, and pages viewed. We also use PostHog session replay, which records a visual reconstruction of your on-screen interactions — such as page navigation, clicks, and scrolling — so we can see where the interface is confusing or broken. Password and other credential fields are masked and are not captured. We use session replay solely to understand and improve your experience of the Service, and for no other purpose — we do not use it for advertising, profiling, or the sale of data.
- Documents you upload. Files you choose to attach to a listing for deep-research analysis — such as CIMs, profit-and-loss statements, spreadsheets, or screenshots. See our Terms for how we handle these materials.
Note: marketplace listing data shown in the Service describes third-party businesses and is aggregated from public sources; it is not your personal information.
2. How We Use Information
- to provide, operate, secure, and maintain the Service and your account;
- to match listings to your acquisition criteria and generate AI analysis, scores, and research;
- to process payments and manage subscriptions;
- to send service and transactional communications, and — where you have enabled them — alert/digest emails;
- to understand usage, debug, and improve the Service through analytics;
- to diagnose interface problems and improve usability through session replay — used only to improve your user experience and for nothing else; and
- to comply with law and enforce our Terms.
5. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Service, then for a reasonable period afterward to comply with legal, accounting, or reporting obligations and to resolve disputes. You may request deletion of your account as described below.
Documents you upload for deep-research analysis are deleted from our active systems within 30 days of completing the related analysis and are not used to train AI models; you may remove them at any time through the Service.
6. Security
We use reasonable administrative and technical safeguards designed to protect personal information, including authentication via Supabase and transport encryption (HTTPS). No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Choices
- Access & update. You can review and update your account information and acquisition criteria within the Service.
- Email preferences. You can turn alert/digest emails on or off in your alert settings. We may still send essential service messages.
- Deletion. You can request deletion of your account and associated personal information by emailing laz@scoutacq.com.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended, provides you the following rights, subject to verification and legal exceptions:
- the right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of recipients;
- the right to delete personal information we have collected from you;
- the right to correct inaccurate personal information;
- the right to opt out of any “sale” or “sharing” of personal information — note that we do not sell or share your personal information as those terms are defined under California law; and
- the right not to receive discriminatory treatment for exercising these rights.
To exercise these rights, email laz@scoutacq.com. You may use an authorized agent to submit a request on your behalf, subject to verification.
9. Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
For privacy questions or to exercise your rights, contact:
Creators Reach LLC (operator of ScoutAcq)
Wyoming, USA
laz@scoutacq.com